Terms and Conditions

Reservations

Reservations should be made by filling out the requested form on the "Book Your Vacation" page of the website, keeping in mind that the more information you give us the better we can respond to your request. You can also use our quick contact form if you just have a quick question. Once we have arranged your vacation and sent you the complete vacation itinerary and a credit card form, we will hold your booking for 5 working days. If within that time we do not receive your credit card confirmation, we will be forced to release your accommodations and other services held in your name. We do not take credit card information over the phone.

Deposits

Deposits are best made using a credit card. We accept VISA and Master Card, but do not accept American Express. We will send you a credit card form along with your final itinerary when you are ready to confirm. If you prefer to make your deposit by bank wire transfer, we can send you the needed information for this. Since we are holding rooms, flights and other services for you, we need to have all deposits or payments in full, in our office within 5 working days. Mailing checks can only be done if you send it by express mail which can take up to 7 working days. All deposits should be made out to "Adventures in Belize".

Exceptions to deposit and when balance is due

For a very few packages, some resorts and tour operators we use may require a slightly higher deposit or the balance a little earlier. We will advise you on booking if this applies.

Cancellations

Cancellation of reservations in part or whole must be received in writing. Any reservation or portion of a reservation cancelled by a client in writing in advance of 90 days of initiating the itinerary will be refunded in full less a $100US processing fee per person; 90 - 45 days will result in a 50% refund less a $100US processing fee per person. Cancellations 45 days or less will result in no refund.

It is HIGHLY recommended that all clients purchase "Trip Cancellation Insurance" (see next section) in order to cover a possible cancellation of 90 days or less of initiating an itinerary.

Travel Insurance

If you are concerned about financial loss due to possible late cancellation, we recommend that you buy travel insurance. We do not sell travel insurance ourselves, however, you can call Travel Guard at (800) 826-1300, or visit their website at www.travelguard.com

Note that trip insurance has to be booked within 7 days of purchasing the trip in order to cover pre-existing medical conditions.

Guarantee of Participation

Guaranteed participation on any expedition or tour cannot be made in advance for any person even if you have made a reservation and/or have made a deposit or have made payment in full for any activity. The adventure company and their guides have the right to refuse participation of any person at any time for any reason due to their concern that the person's fitness or actions might put that person, or others, in harm's way. All decisions are final and not arbitrated. Our concern for your safety is our primary mandate. Alternative activities will be recommended or if you prefer, payments made to that adventure company will be refunded in full if they feel that it would be better for your safety if you did not participate on a specific trip.

Guarantee of Participation

These are all set many months in advance and we reserve the right to adjust these for any reason, though we will obviously do our best to avoid this. We cannot be responsible for any loss, costs or damages as a result of these changes.